Jerome's Furniture & Mattress Store-Moreno Valley - Moreno Valley, California

Jerome's Furniture & Mattress Store in Moreno Valley: A Comprehensive Review

Nestled in the heart of Moreno Valley, Jerome's Furniture & Mattress Store stands as a beacon for those seeking high-quality furniture and exceptional customer service. This women-owned business, located at 12500 Day Street, has been serving the community with a wide array of furniture and mattress options, making it a go-to destination for anyone looking to upgrade their living space.

Main Services

• Furniture Store: Jerome's offers a vast selection of furniture for every room in the house, from living room sofas and dining tables to bedroom sets and home office furniture.
• Mattress Store: They specialize in providing a comfortable night's sleep with a wide range of mattresses from top brands, including adjustable beds and specialty mattresses.
• Bedroom Furniture Store: Customers can find complete bedroom sets, including dressers, nightstands, and wardrobes, to suit various styles and budgets.
• Sofa Store: Jerome's boasts an extensive collection of sofas, sectionals, and recliners to help customers create their perfect living room.
• On-Site Services: They offer assembly, installation, and repair services to ensure customers' furniture is set up correctly and maintained properly.
• Delivery and Pick-up Options: Jerome's provides delivery, in-store pick-up, and even same-day delivery options for customer convenience.

Location and Access

Jerome's Furniture & Mattress Store is situated in the Gateway Plaza shopping center on Day Street, near the intersection with Heacock Street. The store is easily accessible from major roads, including the 60 Freeway and the 15 Freeway. Customers can use the following directions to reach the store:

• From the 60 Freeway, take the Day Street exit and head south. The store will be on the right, just past Heacock Street.
• From the 15 Freeway, take the Ramona Expressway exit and head west. Turn left onto Day Street, and the store will be on the left, just before Heacock Street.

The store offers ample wheelchair-accessible parking in the shopping center's lot, with designated spots near the entrance. The store itself is also wheelchair-accessible, with wide aisles and a ramp at the entrance.

Featured Characteristics

• Wide Variety of Styles: Jerome's carries furniture in various styles, from traditional and contemporary to modern and eclectic, catering to diverse customer preferences.
• Name-Brand Products: The store offers products from reputable brands like Ashley Furniture, Serta, and Tempur-Pedic, ensuring quality and durability.
• LGBTQ+ Friendly: Jerome's is proud to be an inclusive space where everyone is welcome to shop for furniture that reflects their unique style and identity.
• Community Involvement: As a women-owned business, Jerome's actively supports local charities and community initiatives, demonstrating their commitment to giving back to the Moreno Valley area.

Practical Information

• Address: 12500 Day Street, Moreno Valley, CA 92553, United States
• Phone: 8589241793
• Website: jeromes.com
• Hours of Operation: Monday-Saturday: 10:00 AM - 8:00 PM, Sunday: 11:00 AM - 6:00 PM
• Payment Methods: Cash, checks, credit cards ( Visa, Mastercard, American Express, and Discover)

Positive Aspects from Customer Reviews

With an impressive average rating of 4.6/5 from 2495 Google My Business reviews, Jerome's Furniture & Mattress Store has clearly made a positive impact on its customers. Some of the most frequently mentioned positive aspects include:

• Exceptional Customer Service: Many customers praised the knowledgeable and helpful staff, with several mentioning Mary by name for her outstanding assistance.
• Wide Selection and Quality Products: Customers appreciated the vast array of furniture and mattress options, as well as the high quality and durability of the products.
• Competitive Pricing: Several customers noted that Jerome's offers competitive prices, often comparing them favorably to other furniture stores in the area.
• Convenient Location and Accessibility: The store's easy-to-find location, ample parking, and wheelchair accessibility were all mentioned as positive aspects by customers.

In conclusion, Jerome's Furniture & Mattress Store in Moreno Valley stands out as a premier destination for furniture and mattress shopping. With an extensive selection of high-quality products, exceptional customer service, and a commitment to community involvement, it's no wonder that this women-owned business has earned such glowing reviews from its customers.

👍 Reviews of Jerome's Furniture & Mattress Store-Moreno Valley

Eva M.

5/5

It was great! Mary was very helpful from the time we came into the store. She gave us plenty of room to look around freely and was near when we had questions. We were not expecting to buy today but then we found the perfect sofas for us. Thank for making our first visit a pleasure.

Hannah M.

5/5

We had a wonderful experience at Jerome’s Furniture Store in Moreno Valley, thanks to Sam’s exceptional customer service. From the moment we arrived, Sam was incredibly patient, attentive, and genuinely helpful. He took the time to understand our needs, answered all our questions thoroughly, and made sure we felt comfortable throughout the process.

His professionalism and friendly attitude made our shopping experience smooth and enjoyable. It’s rare to find someone so dedicated to customer satisfaction. If you’re looking for quality furniture and top-notch service, we highly recommend visiting Jerome’s and asking for Sam!

Mr A.

5/5

I had called in advance to ask a few questions about a current special being advertised….. I spoke with Ivonne She was super friendly and professional, answered my questions….. I ended up calling back a couple times with more questions and again, spoke with Ivonne.
Her super friendly personality, clarity and genuine desire to find me what I was looking for as opposed to a “salesy experience,” was fantastic..
I scheduled an appointment and my wife and I went to the Moreno Valley Jerome’s.
When we walked in, we were immediately greeted…..based on her friendly demeanor, I said “Ivonne?” She said yes and thanked me very much for coming.. In short, we were matter of fact about wanting to look at base price, mid price and highest price to see what was most comfortable.. she suggested trying them all and then looking at the numbers . This was a fantastic no pressure manner of presentation because we had no monetary bias and no pressure from her..
My wife and I ended up selecting a fantastic midline mattress with an amazing MASSAGE CHAIR included for ZERO DOLLARS.
Ivonne’s sales delivery is personal and knowledgeable, her personality was personable and not agendized…..
Clearly, the business and personnel are there to make money but this experience felt more like she was genuinely trying to make our sleep time fantastic.
Thank you Ivonne and the several other super friendly people who assisted in the purchase process too.
Well done
WH

Yvette G.

5/5

We bought our sectional couch few years back and we loved the experience. The delivery was easy!

We just bought our new mattress last weekend and it was delivered today! Amazing experience and they took our old mattress too!

Lisa R.

5/5

I met by the door immediately,service with a smile for sure. I was shown all my options that I had to choose from, i was shopping for a recliner, salesman was very informative helpful and kind. Made it a quick easy purchase transaction and had my delivery set up all before.I left. I will continue to go back to jerome's.

Bryant R.

5/5

Bryant one of the sales member there was the best. He helped me and my daughter pick out furniture without making us feel obligated or rushed. When you go there ask for Bryan. You won't lose.

dzy H.

2/5

So far I'm not too happy with the service here, there was an issue with an order I placed. I ended up getting one full bed w/ frame and box, another one for a twin bed. And I had to return another bed, that was for a twin XL, that they specifically told me was going to fit in a twin bed, turns out not to be accurate. This happened yesterday, some of the ladies from customer service have been helpful, but when trying to figure out my refund and answering questions not so much. I was told they would call me back yesterday and they didn't, I called back today, to ask about my refund and more questions I want to ask and they said I would get a phone call soon, it's 7pm now, so I'm giving them the benefit of the doubt to call me back. I would just like to add that the delivery guys were very professional and they did the white glove service perfectly.

Sheldon A.

5/5

We were in the store in Moreno Valley. Our salesman was Bryan and he was terrific! No pressure, he let us shop for a period, came over and asked if we needed help! We saw something interesting, he answered all our questions and we bought furniture! The girl handling the financing was great! So we are very happy with your store! Thank you!