Jura Hospitality Center - Manheim, Pennsylvania

Lillie

We went here to buy a new coffee maker and we weren’t disappointed by anything. I appreciated getting to try the different machines to determine which one to buy. Essential to our visit was Cody - real talent. He was so extremely knowledgeable on every single detail and extremely helpful. Great to see so much knowledge and pride behind the Jura experience.

Aimsport E.

Highest concentration of knowlege on any one topic since Albert Einstein ate breakfast alone.

They know Jura inside and out. Your machine will be expertly refurbished with no corners cut, no detail omitted.

They have a pricing model that if you do the math is a bargain. Your expensive machine restored to top condition for a fraction of the cost.

Was told my machine was repaired but going through an hour and a half of testing and cleaning before I could pick it up. Amazing.

Liz H.

They never answer their phones and they don't return calls from messages left. One would think that when you own the most expensive coffee maker they make ($9,000), you could get a return call.
However, once your product is there for repair, they do an excellent job with a quick turnover, so I can't leave them too low of a rating. They deserve an excellent rating for their work. It's just that their communication is abysmal.

Judith G.

I have take my machines here twice for repair and maintenance . I cannot express adequately how pleased I was by their service and professionalism. I dealt with Scott this visit and his Uncle on my prior visit.they were both very helpful answered questions made suggestions on how to better maintain my machine and make better beverages.
They followed up my visit with phone calls after my visit to see if all was well. I should mention the visits were for 2 different machines. They also sell preloved machines( if you are looking to get your morning cup-a without getting out of your pjs) that make it easy on your wallet.

Can a business get even better? When it comes to The Jura Hospitality Center the answer is Yes.
Wish I could give it 10 stars. My walk- in repair was taken in quickly, I was given a time to return , my cell number taken in case it was done earlier than anticipated. They found a couple of other issues than the one I came in for and fixed them as well. The machine looks like new! I can’t wait to make my cappuccino tomorrow morning! Did I mention I drive 2 hours to use their services ? So worthwhile.

Charles L.

(This is the repair, refurbishment, distribution, etc. center for Jura in the USA, with a product demonstration center & shop attached.)

What a fantastic resource to have in our community. All the Jura machine models are on display and available to interact with. Machines (both new and reconditioned), accessories and supplies are available for sale, and you can conveniently drop off your machine for service if required. More importantly, you can use and otherwise fully evaluate the machines before buying.

I have personally purchased 2 high end machines here (Giga 5 and Giga 6) and confidently referred several friends and colleagues to Scott (who runs the show). There is no one in any retail location I’ve seen who knows these machines and demonstrates them as well as Scott, and the ability to interact with the machine and even taste the product (with your own coffee, if desired) before buying is a completely unique opportunity offered at the Hospitality Center in Mt. Joy, PA.

The Jura machines are game-changers. Sophisticated in design and functionality, a superior, crema topped, freshly ground and brewed coffee from beans to cup is only the press of a button away. I could go on and on about the integrated bean grinders, the ability to use pre ground coffee and produce finely frothed milk foam and accessories like the Cool Control countertop milk refrigeration unit, cup warmers, etc. Suffice to say that the above (and more) combines to generate an unparalleled user experience.

Drink Quality? These machines made
my Keurig seem like a dispenser of warmed, pumpkin spiced swamp water.

These machines are not cheap, but imagine no more expensive, mail order / hard to source pods or over fermented, mass produced k-cups. getting away from the pods has opened us up to try locally (freshly) roasted whole bean coffee and other artisanal creations from around the country and the world and the versatility of the Jura machines lets you specify everything from the grind consistency to the desired brew strength so you can optimize the machine to whatever roast you’re using.

Carlton P.

I’m handicapped, use a walker. The store manager came out to talk to me, carried my trade-in to the store and brought my new machine out and put it in the car. Courteous, knowledgeable, accommodating and patient. Third visit, multiple phone calls. Staff at the outlet convinced me Jura was the machine for me.

Joel D.

The showroom at Jura is bright, clean and friendly. They have a knowledgeable staff and a wonderful selection of top quality coffee products.

Ashley R.

Cody is phenomenal!! He was very informative and helpful. He answered all of my questions and was very nice to work with. Thank you!!