Lake Zurich Travel & Cruise - Northfield, Illinois

Lake Zurich Travel & Cruise: Your Premier Travel Destination

Lake Zurich Travel & Cruise stands as a distinguished travel agency and cruise agency, dedicated to crafting unforgettable travel experiences for its clients. Located at 225 Northfield Rd, Northfield, IL 60093, the company has cultivated a reputation for personalized service, expert advice, and meticulous planning. With a commitment to exceeding expectations, Lake Zurich Travel & Cruise caters to a diverse clientele seeking both land-based adventures and luxurious voyages across the globe.

About Lake Zurich Travel & Cruise

Established with a vision to simplify the complexities of travel, Lake Zurich Travel & Cruise operates with a core philosophy of understanding each client’s unique needs and aspirations. They specialize in tailoring itineraries to perfectly match individual preferences, whether it’s a family vacation, a romantic getaway, a corporate retreat, or a once-in-a-lifetime cruise. The agency’s strength lies in its team of knowledgeable and passionate travel professionals who possess an extensive understanding of destinations worldwide. They meticulously research and select the best hotels, flights, tours, and cruises, ensuring that every detail contributes to a seamless and rewarding travel experience.

Services Offered

Lake Zurich Travel & Cruise offers a comprehensive suite of travel services, including:

• Cruise Planning: They specialize in booking cruises to a wide range of destinations, from the Caribbean and Alaska to the Mediterranean and the Galapagos Islands. They handle all aspects of cruise booking, including cabin selection, shore excursions, and onboard amenities.
• Land-Based Travel: The agency plans meticulously crafted land tours to diverse locations, encompassing cultural explorations, wildlife safaris, historical journeys, and adventure expeditions.
• Custom Itineraries: Recognizing that every traveler is unique, Lake Zurich Travel & Cruise excels at designing bespoke itineraries tailored to specific interests and budgets.
• Group Travel: They manage group travel arrangements with ease, coordinating all logistics and ensuring a smooth and enjoyable experience for all participants.
• Corporate Travel: The agency provides comprehensive corporate travel solutions, assisting businesses with travel planning for their employees, conferences, and events.

Location and Accessibility

Lake Zurich Travel & Cruise’s physical location at 225 Northfield Rd, Northfield, IL 60093, provides a convenient hub for clients to meet with their travel advisors. The office is equipped with comfortable seating, a large display screen showcasing destinations, and a dedicated team ready to assist. Furthermore, the agency is committed to ensuring accessibility for all visitors. The entrance and parking lot are both wheelchair accessible, demonstrating a dedication to inclusivity and customer comfort.

Contact Information

For inquiries or bookings, clients can reach Lake Zurich Travel & Cruise via:

• Phone: 74385551
• Website: lztravel.com

Client Feedback and Reputation

Lake Zurich Travel & Cruise has garnered positive feedback from its clientele, as evidenced by its 7 reviews on Google My Business. The average opinion is 3.4/5, reflecting a generally positive experience. The consistent praise highlights the agency’s dedication to client satisfaction. Specifically, many clients have lauded the personalized attention and expertise provided by their travel advisors, particularly Dana Innocenti, who is frequently mentioned for her proactive approach, unwavering commitment to exceeding expectations, and willingness to go the extra mile to create truly memorable experiences. Feedback frequently emphasizes the valuable advice offered regarding destination selection and accommodation choices. The company’s responsiveness and dedication to resolving any travel-related issues contribute significantly to its favorable reputation.

Key Features & Benefits

• Personalized Service: Each client receives dedicated attention and customized travel plans.
• Expert Advice: The agency’s travel advisors possess in-depth knowledge of destinations and travel options.
• Extensive Network: Lake Zurich Travel & Cruise maintains strong relationships with leading hotels, cruise lines, and tour operators.
• Seamless Planning: The agency handles all aspects of travel arrangements, from flights and accommodations to tours and activities.
• Peace of Mind: Clients can travel with confidence knowing that their travel plans are in capable hands.

In essence, Lake Zurich Travel & Cruise is more than just a travel agency; it’s a partner in crafting unforgettable journeys. Their dedication to client satisfaction, combined with their expertise and comprehensive services, makes them a trusted resource for travelers of all types. The team consistently strives to provide a superior experience, building lasting relationships with their clients based on trust and mutual respect.

👍 Reviews of Lake Zurich Travel & Cruise

Michelle D.

5/5

Best experience ever with a travel agent. Dana Innocenti really cares about you and wants you to have the trip of a lifetime. She was great helping us figure out where we should go and advised us where we should stay. Dana went the extra mile when it came to getting us incredible upgrades and helping us celebrate a birthday. I really can't say enough about Dana and how she cares from the beginning until the end. I can't imagine ever using anyone else and will recommend her to everyone I know.

Sam S.

5/5

Dana was very helpful and easy to work with! Prompt response to emails/questions and made the process very smooth. Will definitely be back to plan our next trip

jeanette P.

1/5

They didn't inform us that our trip had been cancelled until the night before after paying for the whole trip. Told them we wanted low to medium priced lodging..the one place we stayed was more then my mortgage a NIGHT!!!

Dave K.

2/5

Lake Zurich travel has friendly employees, but the follow through with their commitments is less than adequate and there is at least one employee who does not return phone calls or answer emails except on her own schedule. So for us the experience was not good.

We solicited Lake Zurich Travel because we wanted to deal with someone local. In the past all of our cruises have been booked through a large travel agent in Seattle that has Virtuoso and Conde Nast Traveler affiliations. We always book the best suite accommodation or close to it depending on what is available. We sought a change because dealing with a firm in Seattle while we are in Chicago makes for timing issues on occasions. We have somewhat extensive cruise experience with 17 cruises since 2002 and some 191 days at sea.

When we contacted Lake Zurich travel, we asked about their policy regarding shipboard credits before we booked our recent cruise on the NCL Epic - a cruise for 5 in one of the Haven family suites. I was led to believe that they provided a ship credit to their customers as a gift of appreciation, the same as our Seattle based TA provided us consistently for all of our past cruises.

We just completed our Western Mediterranean cruise and nothing was provided by Lake Zurich travel. The credit we did receive was the one provided by NCL at the time of booking which everyone receives if they booked at that time. That was a disappointment. Don't be fooled. There are no real discounts in the cruise industry if you are buying the best accommodations on the ship. For me, I feel that I gave them a "shot" at capturing our business for the future. No ship credit, phone calls as well as email not returned in a reasonable time has caused us to return to our former TA.

The services for LZ travel may be fine for people who do not have the resources or experience at doing their own travel planning. All LZ travel did for us was to contact NCL and book the cruise in the suite number that I told them to book and collect the NCL commission. Yes, we feel there were misrepresentations made, thus our disappointment. Do not use LZ travel unless you are a "rookie" at cruising and even with that - deal with the cruise line direct rather than a no-value added company like Lake Zurich Travel.

Bryan

5/5

The staff is very helpful and provide excellent pricing. They make vacationing easy taking all the work out of planning a trip.

katherine H.

1/5

I wasn't there

Fred E.

5/5

Nice place.