Macy's - Scranton, Pennsylvania

Macy's - A Premier Department Store in Scranton, PA

Macy's, located at 100 Viewmont Mall Ste 900, Scranton, PA 18508, is a renowned department store that offers a wide range of products and services. With a phone number of 5703436860 and a website at macys.com, Macy's is easily accessible to customers in the Scranton area.

Specializing in department store, beauty supply store, and children's clothing store products, Macy's caters to a diverse range of customers with its extensive product offerings. Other points of interest at this location include curbside pickup, delivery, onsite services, wheelchair accessible entrance, wheelchair accessible parking lot, quick visit options, and various payment methods such as credit cards, debit cards, and NFC mobile payments.

With an impressive average opinion rating of 4.1/5 based on 1242 reviews on Google My Business, Macy's has established itself as a trusted and reliable shopping destination in Scranton. Customers appreciate the store's wide selection of garments, excellent service, and attractive collection of clothing and accessories. The jewelry and cosmetics departments are particularly popular among shoppers, although some have noted the need for improved cleanliness in certain areas.

Overall, Macy's at Viewmont Mall is a top choice for shoppers seeking a one-stop shop for all their retail needs. With its convenient location, extensive product range, and excellent customer service, Macy's continues to be a beloved department store in Scranton, PA.

👍 Reviews of Macy's

Niladri R.

5/5

Macy’s at Dickson city Viewmont Mall is a best place for shopping lovers. They have pretty nice collection of clothing and accessories. Sometimes you will get excellent items in backstage as well. Offers wide selection of garments. Overall a very nice store for shopping

Ann M.

4/5

Love the jewelry and cosmetics dept. Costs me money but great service. In your other areas please shampoo your rugs. That does not look good. Those big marks have been there awhile. Holiday shopping coming...be sharp,

John G.

1/5

Shantel or Chantel not exactly sure how she spells her name, but she was just so rude to me. I went to pick something up and she came at me like she was the police and she wasn't even the one waiting on me, so she overrowed the poor sweet girl page, who was actually trying to help me and demanded my id. I've been getting pre-sales for years now. Have never been treated, but like that, by Rosie or Debbie or Diane or any of them. Things you should take a course on how to make a little bit softer with her customers. Or maybe get a job in the prisons where it's okay to treat people aggressive like that or make them feel like they've done something wrong because that was ridiculous and I couldn't have felt more be little. I will go to Bosco from now on.
After many years ago in here, I never thought I'd ever say that, but I just was so embarrassed the way she just treated me. To make it even better, she went over in front of me and proceeded to talk about me to the heavy set girl behind the first counter and then they turned around and both looked at me and couldn't believe it.
Very unprofessional very classless

Mark J. R.

2/5

Visited this 1/9/21.
The store and decor was dated. The rugs were stained in multiple areas and needing replacement. The men's section was lacking a large selection as multiple shelves were bare. I could not locate any men's shoes. Was disappointed.

ken W.

5/5

This place is huge, a mall inside the viewmont mall. Large men's suit section and women's clothing section. Bedroom, kitchen, they have a quality and quantity selection. Watches, sunglasses, perfume and cologne. No waiting in lines and friendly staff.

F G.

4/5

Great variety and decent prices. The store is clean and pleasant to look through the products.. Difficult to find assistance .

Connor D.

1/5

This shop tried to trick me into getting a Macy’s credit card. They used the word ‘card’ as if it was rewards card I was signing up for and never once mentioned it was a ‘credit’ card.

Kathy S.

3/5

I first started shopping at Macy's in Whitehall, Pa and was happy to see there was one in the Viewpoint Mall in Dickson City when I moved back to the area. I don't know if it's just the one at the Viewpoint Mall, or if they have all changed, but it's nothing like it used to be. Example: I like quality genuine leather handbags. I used to purchase many of them at the Macy's in Whitehall. The store in Dickson City still carried Michael Kors, and maybe one other high-end brand, but that's it. The quality of what they have to offer has gone down. Another example: there is a GE food processor I would like to buy. For more than a year now they have had it on display, but there is never any stock for purchase of the item. Their kitchen/housewares department is almost non-existent. It seems to be more bare each time I go there. There is a lot of focus on clothing - expensive clothing when not on sale - but not on the smaller departments. The store Macy's occupies has always been the "premier" anchor store of the Viewpoint Mall, having been a Hecht's and a Hess's back in the day. Now it is nothing more than a glorified JC Penney's with higher prices.