Main Stream Canoes & Kayaks/SUP - New Hartford, Connecticut

Main Stream Canoes & Kayaks/SUP, located at Address: 170 Main St, New Hartford, CT 06057, United States, is a women-owned business that specializes in canoe and kayak rental services. The company has been positively reviewed for its friendly and helpful staff, who are dedicated to ensuring customers have a great time on the water. The phone line is handled by a lovely woman who is incredibly helpful, even if you don't get to meet her in person.

Specialties

Main Stream Canoes & Kayaks/SUP offers a range of services and products, including:

- Canoe & kayak rental service

- Boat rental service

- Canoe & kayak store

- Outdoor sports store

- Raft trip outfitter

- Recreation center

- Water sports equipment rental service

Other Points of Interest

The business is wheelchair-accessible, with a wheelchair-accessible car park and toilet, as well as gender-neutral toilets. Main Stream Canoes & Kayaks/SUP is LGBTQ+ friendly and a designated Transgender safe space. The location offers free parking and on-site parking for customers.

Opinions and Average Opinion

Main Stream Canoes & Kayaks/SUP has received rave reviews from customers, with a total of 107 reviews on Google My Business and an average opinion of 4.4/5. Here are some of the things customers have said about their experience:

- "Guys here were really friendly and helpful"

- "There is a lady that answers the phone and she is so lovely to talk to, and incredibly helpful"

- "I have not caught her name and didn't get to meet her the day we went canoeing, but we had a great time"

- "Try this place this out, besides the blue herons, fly fisherman, pretty wildflowers, so much beauty to see"

Recommendation

If you're looking for a great canoeing or kayaking experience, look no further than Main Stream Canoes & Kayaks/SUP. With a friendly and helpful staff, a range of services, and a commitment to accessibility and inclusivity, this business is a top choice. Be sure to check out their website at mainstreamcanoe.com for more information and to get in touch.

Reviews of Main Stream Canoes & Kayaks/SUP

Roz

5/5

Guys here were really friendly and helpful. There is a lady that answers the phone and she is so lovely to talk to, and incredibly helpful. I have not caught her name and didn't get to meet her the day we went canoeing, but we had a great time. Try this place this out, besides the blue herons, fly fisherman, pretty wildflowers, so much beauty to see

Daniel Callahan

5/5

Phenomenal experience! Myra and her whole team at Mainstream are super friendly and made everything really easy. My girlfriend and I rented a canoe and had an amazing time on our first ever trip down the river. Beautiful scenery, saw some cool wildlife and even stopped halfway for a quick swim. We will be definitely be going back. Highly recommend!

Andrew Lehman

5/5

We drove up from Long Island, called then when we made it out of the Bronx because we didn’t know when we were leaving our house or how long it would take us to get CT. We called left a message, they called us back immediately, we were able to book 1 canoe for our family (2 adults, 2 young children). It was our kids first time in a canoe. We had a great experience from our adventure to the business transaction. They were very accommodating since we were kinda of a “walk in” last minute trip booker. We had expectations on canoe down the river but was told the rivers waters are controlled by the army corps and they haven’t released water to raise the depths of the river. Nothing they could do. So we we’re given the option of canoe on the lake which was perfect for our family. Delivery and return of the canoe were very easy and simple. The lake was beautiful. This business is very family friendly, clean, well priced. Just a great business

Anna G.

5/5

Perfect service and helpful advice- thank you! I had a great time kayaking the 6-mile paddle on the upper river- my first time kayaking in any level of "rapids"! I got caught up a couple times in the shallow rapids sections but pushed myself out easily, and learned what areas are more/less shallow in those spots. Lots of anglers fishing, good practice maneuvering around 'em.

Wendy Romayko

1/5

The staff are very friendly and easy to work with and the delivery aspect it is very convenient. However, today was the second time renting a kayak from them. The first time we rented two and it was all a good experience except the kayaks were filthy and the paddles too small. I gave it another chance because of the convenience and staff but this time was worse. There was an old nest in the kayak, cob webs, leaves, spiders etc. it was unacceptable. I went to my car and got my picnic blanket because I wasn’t going to sit in the filth. A customer should never be presented with a product in this condition. I will not go back and will not recommend this place.

JR Mortimer

5/5

My group hosted a party of about 35 people last night at Main Stream Canoe--was wonderful! The space was perfect. We hung up lights and decorations, and we even set up an apple cider press! Highly recommend for parties.

Jennie B

5/5

My husband and I rented a canoe and went out on West Hill Lake. It was such a fun date day! The process was so easy and we were able to quickly get out on the lake to enjoy a beautiful day. The staff was friendly and easy going. I will definitely rent a SUP/kayak/ or canoe again from them in the future!

Dorothy DiNobile

5/5

My family of 4 had an excellent experience on the 6 mile kayak trip. It was a lot of fun and the scenery was beautiful. The staff is super friendly and helpful. It was our first time kayaking through "rapids". It took a little to get used to but we all managed to figure it out, including my 14 year old. We will definitely be back again.