Options Travel - Mt Prospect, Illinois

Overview of Options Travel

Options Travel, located at 135 Randhurst Village Dr, Mt Prospect, IL 60056, is a reputable travel agency and consultant specializing in personalized travel solutions. With online and on-site services, they cater to a wide range of clients, offering wheelchair accessibility for those with mobility needs. The company has garnered attention for its seamless transition services, as evidenced by numerous customer reviews. Below is a detailed look at Options Travel, including their specialties, contact information, notable features, and customer feedback.

Location and Contact Information

Address: 135 Randhurst Village Dr, Mt Prospect, IL 60056, United States

Phone: 8478033000

For those looking to reach Options Travel, the address and phone number are readily available, ensuring easy access for potential clients.

Specialties and Services

As a travel agency and consultant, Options Travel boasts a diverse range of specialties. Their core services include:

• Travel Planning: Expertly crafted itineraries tailored to individual preferences and needs.
• Consultation: Providing advice on travel options, from budget to luxury travel arrangements.
• Accessibility Services: Offering wheelchair-accessible transportation options and accommodations for travelers with disabilities.
• Online Appointments: Convenience for clients who prefer planning from home or office, with the option to schedule consultations online.
• On-site Services: Personal guidance and assistance available at their physical location for a hands-on approach to travel planning.

Facilities and Accessibility

Options Travel demonstrates a commitment to inclusivity and convenience with several amenities:

• Wheelchair-Accessible Car Park: Ensuring easy access for clients with mobility issues.
• Wheelchair-Accessible Entrance: Making the premises accessible to all visitors.
• On-site Services: Allows for immediate assistance and personalized service without the need for travel.

Customer Reviews and Opinions

The company's reputation is reflected in its customer feedback, which can be found on platforms like Google My Business. With 21 reviews and an average rating of 3.9/5, Options Travel has established a positive track record among its clientele.

Many reviews highlight the company's exceptional customer service and ability to handle last-minute changes with ease. Clients appreciate the comprehensive planning, from booking flights and accommodations to arranging tours and ensuring a hassle-free travel experience, even when adjustments are necessary.

One reviewer noted, "I recently worked with Options to book a trip to Italy and they helped with every detail, making my life a lot easier. They booked flights, trains, and tours while making sure I found the best deal on everything. Then when we had to pivot and change our trip to Mexico they made the transition seamless by canceling and rebooking what w

👍 Reviews of Options Travel

Patrick J.

5/5

I recently worked with Options to book a trip to Italy and they helped with every detail, making my life a lot easier. They booked flights, trains, and tours while making sure I found the best deal on everything. Then when we had to pivot and change our trip to Mexico they made the transition seamless by canceling and rebooking what was needed. I had a great experience working with them and would highly recommend to anyone looking for help with their travel needs.

Steve S.

1/5

I wish I could give them zero stars
At our initial presentation, we were promised we would be out of our timeshare within a year. It’s now been 14 months and our maintenance fees are coming due and there’s nothing. Their customer service is going to do for us do not fall for this trap.

Zach W.

5/5

Our company has been using Options Travel for years and we love them. To be able to rely on them for travel coordination and any on the fly changes has been a game changer. Customer service and response times have been great as well.

William M.

5/5

I worked with Options Travel to book a recent trip to Costa Rica. They took care of everything from airfare, lodging and what papers are needed to get in and out of country. The experience working with Options and the trip could not have been better. I highly recommend this company for business and personal travel.

Daniel M.

5/5

As a business owner i have to much on my mind to worry about getting my guys from point A to point B. Options travel takes this off my plate about things to worry about. Being a family business owner myself, I know that I am not just another number in the eyes of options travel. Thank you guys and keep up the great quality customer service. Wish I could give you guys 10 stars.

Josh M.

5/5

Options Travel was clutch in getting me a rental car on short notice at a great price. Will definitely be using them again and again!

Kevin A.

1/5

BEWARE! Scammer company. They use spoofing to look like they're calling from a local number. Also very rude when you call back so there's that.

Revision (at owners request): this is the company and location provided when I asked for the headquarters and to speak with a manager.

Ryan D.

5/5

Options Travel is the best travel agency around. Reliable and can count on them to turn around requests quickly. Exceptional customer service.