Ottawa Travel & Cruises - Ottawa, Illinois

Introduction to Ottawa Travel & Cruises

Ottawa Travel & Cruises, located at 718 La Salle St, Ottawa, IL 61350, is a premier travel agency that stands out for its comprehensive services including travel agency, consulting, cruise agency, and sightseeing tour agency. With a phone number 54330285, potential clients can easily reach out for their travel needs. The company's website, though not directly provided, likely offers detailed services and booking options.

Location and Accessibility

Situated in Ottawa, IL, Ottawa Travel & Cruises prides itself on being wheelchair accessible, ensuring a seamless experience for all travelers. The wheelchair accessible entrance and wheelchair accessible parking lot at their address 718 La Salle St make it easy for everyone to visit, regardless of mobility needs. This thoughtful inclusion is a notable point of interest for potential customers.

Services and Specialties

The agency specializes in providing a wide array of services tailored to make travel planning as smooth and enjoyable as possible. Their specialties include:
- Travel Agency: Handling all aspects of travel planning.
- Consultant: Offering expert advice and personalized travel plans.
- Cruise Agency: Arranging cruises with top-tier cruise lines.
- Sightseeing Tour Agency: Organizing guided tours to explore local attractions.

Customer Reviews and Opinions

Customer satisfaction is evident from the reviews on Google My Business, with an average opinion score of 4.4/5. A glowing testimonial reads: "My family has used Ottawa Travel for years. The dedication and personalized service, especially from Georgia, are unparalleled. Her extensive travel experience and commitment to ensuring flawless trips set her apart." This level of satisfaction suggests that Ottawa Travel & Cruises consistently delivers exceptional service, with staff members like Georgia going above and beyond to ensure customer happiness.

Recommendations for Potential Clients

When considering Ottawa Travel & Cruises for your travel needs, here are some key points to keep in mind:
- Let the Experts Handle: Given the positive feedback, trusting the expertise of their travel agents, especially Georgia, can significantly enhance your travel experience.
- Plan Ahead: With multiple bookings under their belt, especially for popular packages like Apple Vacations, it’s wise to plan your trip early.
- Accessibility Matters: For those with mobility concerns, the wheelchair accessibility features are a significant plus.
- Take Advantage of Recommendations: Clients often commend the agency for its insightful travel recommendations, which can be invaluable in planning a memorable trip.

👍 Reviews of Ottawa Travel & Cruises

Bethany A.

5/5

My family has used Ottawa travel for years. We have booked multiple Apple Vacations. Georgia is our go to for an agent. She works hours on trying to get you the best deals plus she has traveled to so many places in the world that she gives you 1st hand experience. We have referred her to many of our friends and they too have had wonderful experiences.

Randi W.

5/5

The absolute best to work with. Georgia works hard to make sure your trip is flawless. Her communication is top notch and she has amazing recommendations as well.

Erirza X.

5/5

The owner is amazing and all the staff work 24/7 for you. When you walk in,they will attend you immediately and will discuss with you about the lowest prices in flights and packages they offer you. They do flights and cruises around the world and they book you the best experience you will ever want!!! I have been with them 10 years and they have never disappointed me and in emergencies were I had to cancel the flight and change it a day before they helped me with it!

garrett C.

5/5

Tammy is great. She helps with a smile to find what you want for the money you want. Only one I will go to. Went to other travel agency's and no where near the service.

G A.

5/5

Georgia is the best. She'll set you up to travel anywhere safely.

Tammy G.

5/5

Cindy iis wonderful to deal with. She is patient and understanding, always looking for the best deal

Omar B.

1/5

Manager/ owner really disrespectful she hang up on me. Really bad attitude! I recommend not to shop there!!!

ray S.

5/5

Helpful and knowagable staff thats go the extra mile to get you good rates