PA Peterson at the Citadel - Rockford, Illinois

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PA Peterson at the Citadel es una institución de cuidados de mayores ubicada en 1311 Parkview Ave, Rockford, IL 61107, que ofrece una variedad de servicios de cuidados para adultos mayores. Con más de 85 reseñas en Google My Business, esta institución ha demostrado ser una opción confiable para aquellos que buscan atención de calidad.

En PA Peterson at the Citadel, se pueden encontrar servicios como Nursing home, Assisted living facility, Hospice y Rehabilitation center, diseñados para satisfacer las necesidades de cada persona de manera individualizada. La institución cuenta con una entrada accesible para sillas de ruedas y un parking lot accesible para sillas de ruedas, lo que facilita la visita y el acceso para aquellos con discapacidades.

Para obtener más información sobre PA Peterson at the Citadel o para programar una visita, se recomienda contactar al teléfono 53998832 o visitar su sitio web www. Los especialistas de PA Peterson at the Citadel están dispuestos a brindar orientación y apoyo para que cada persona pueda disfrutar de la mayor calidad de vida posible.

Algunos de los servicios y características destacados de PA Peterson at the Citadel incluyen:

• Nursing home: atención médica y de cuidados personalizados para adultos mayores.
• Assisted living facility: apoyo y asistencia para aquellos que necesitan ayuda con actividades de la vida diaria.
• Hospice: atención médica y emocional para aquellos con enfermedades terminales o crónicas.
• Rehabilitation center: terapia y rehabilitación para aquellos que buscan recuperar la función y la movilidad.

Según las opiniones de los usuarios en Google My Business, PA Peterson at the Citadel tiene una media de opinión de 3/5, lo que refleja la satisfacción general de los usuarios con la atención y los servicios ofrecidos.

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"summary": "PA Peterson at the Citadel ofrece servicios de cuidados de mayores en Rockford, IL, con especialidades en nursing home, assisted living facility, hospice y rehabilitation center.",
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👍 Reviews of PA Peterson at the Citadel

Emily E.

1/5

My mother hasn't even been there for one day yet. I knew this was going to happen too cause of all the bad reviews I saw. They don't have comodes for people that need them. They leave you pissy and shitty in your bed for HOURS I may add. Nurses never come when you call for them. Straight up elder abuse. Don't let your family come here. Cold fish sandwiches too.

Mandi K.

1/5

Went to this facility to visit a friend. As I am walking down the hall way a facility worker is walking in front of me spraying the hall way and into rooms with what appeared to be a aerosol free-breeze to cover the very strong urine smell lingering . Her room has NO hot water. How staff washes their hand properly is concerning. I would never put a family member in this place! I have attached plenty of photos for you to decide on your own. Her carpet in her room was absolutely disgusting. Soiled wash clothes laying around. Garbage in her floor, no way to control her temperature in her room. Bathroom is full of rust. What appears to be fecal matter smeared on her wall.

LindaRic B.

5/5

My sister lives here currently and I am so happy to see her finally putting on weight. She says the food is very good, and her nurse is kind and caring.

Andrea D.

5/5

There is a nurse there named celena clark ❤️ who is a wonderful woman! She not only does her job. BUT SHE LISTENS TO THE RESIDENCE FAMILY! SHE LOOKS AT YOUR EYES WHEN YOU'RE TALKING. SHE TALKS WITH THE RESIDENTS GRACIOUSLY! BUT MOST IMPORTANTLY.... SHE GOES JUST A LITTLE UP AND BEYOND OF HER WORK DUTIES TO MAKE SURE THAT THE RESIDENTS IN THE FAMILY ARE HAPPY. THANK YOU, CELENA CLARK! I APPRECIATE YOU! I had called and asked about something for a resident there. I was told that I would have to wait and speak with somebody, because it was the weekend. Celena, started the process early to make sure tell my family member was safe and content, knowing that somebody was helping her to feel comfortable.

Herb C.

1/5

They say they are open 24 hours a day Then WHY dont you answer the PHONE!! I got a call from my sister saying she cant breath and NOBODY is doing anything!!!!

Tim S.

5/5

I came to them after being in the ICU for 3 months. I was unable to walk, dress myself, or do any of the things needed to be home. Now on oxygen I was barely able to stand without becoming extremely short of breath. They fast tracked my care, I was doing sometype of physical or occupational therapy upwards of two or three times a day, every day. The staff was wonderful, caring, professional. They were this way with the others in our groups too. I remember a car they have in a large room. Just to teach us how to get in and out. When it was time to finally get out I rang the bell. Letting everyone know I was ready for the next steps. When it was time for my discharge they made certain that my wife had what would be needed for me at home. I can't thank the staff there enough. For helping me to get back home to my loving wife and kids.

bradd H.

1/5

Very warm in rooms, housekeeping bad, bad food, shit on self instead of comode, to much to mention. Understand why this is a 3 star place. Stay away from this place

Kelly W.

5/5

I want to express my gratitude to this facility.... especially the staff. My father was until yesterday a resident on the 3rd floor dementia Alzheimer award. He actually was driving there he felt that he was worked there and was carrying to everybody that was there and they allowed him to do that. The girls there on the men too let him do that they give him a sense of duty when he would act out they were kind and loving and when he had a fall I was contacted and they stood by the whole time they took care of my mother while she was there and they actually cried tears in my arms and held me they were always willing to give us love and support and they answered every time I made a phone call. It means a lot to me that these girls really treated him like their own father I guess for lack of better words but they were able to be soft kind gentle and kind of make it seem like his idea when he didn't want to do something but they could talk him into it and he would comply he love them and that was very comforting to me when I went home to go to sleep every night. They're grooving along with myself and my family over his passing but it was time it had nothing to do with the facility they were there to the end and in fact I bet they're going to be at the funeral actually... I really have faith in them and I think as long as you're diligent too on let them know that you are present for your family member that is there they will be totally totally loving an extra special as they are anyway but I really appreciated them and I made sure that they knew that and I think they appreciate that. It's so easy to cast out negativity and be upset because things aren't going the way they should be but I really generally a hundred percent feel that this place on their employees really really do care. And I will say thank you to them.