Premier Catering & Events - Chicago, Illinois

Andrew G.

Had Premier Catering cook for my customers at the Chicago White Sox game for the third straight year! The food was great, the team was professional and nobody left hungry! Thanks to Robert and his team for making our event a huge success!

Stephanie A.

Premier Catering made our wedding unforgettable. The food was presented beautifully and was absolutely delicious. We are foodies and this was the most important aspect to us for our wedding. Our guests all raved about it and repeatedly asked who our caterer was. We had a chicken dish, a beef dish and a vegetarian dish which we got unprompted positive comments about. A big plus for Premier is their amazing props room (WAREHOUSE!) We were able to get chargers, an arch, wine barrels, votives and lots of other decor items from them. They brought them, set them up and packed them at the end of the night. This was a cost as well as time savings for us since we didn't have to buy and transport these items. On top of that, Robert was very accommodating and responsive throughout the planning, even offering suggestions and alternatives for decor, food, layout, timeline and logistics. It felt like having a planner and helped us a lot. The day of, everyone from premier worked hard to ensure we and our guests had a great time, making sure we always had a full plate and drink, tackling any issues that came up (string lights not staying up, guest belt breaking...). Our venue had a hard out of 11pm so we only had 1 hour to break down and clean and they worked on silently packing as the night progressed and were out in a timely manner. They are true professionals and wonderful people and we recommend them for your wedding.

Evelyn G.

I had the pleasure of working with Celina with Premier Catering for a recent event, and I must say, they truly exceeded all my expectations. From the moment I contacted them to the very end of the event, their service was nothing short of exceptional.

First and foremost, Premier Catering's attention to detail when it came to presentation was absolutely remarkable. They went above and beyond to create a beautiful and elegant setup that left all my guests in awe. The creativity they displayed in arranging the tables and decorations was simply outstanding, and it set the perfect atmosphere for the occasion.

Throughout the event, their team was not only kind but also incredibly professional. They treated my guests with the utmost respect and courtesy, making everyone feel right at home. It was evident that they genuinely cared about the guests' experience, and their friendly demeanor added an extra layer of warmth to the event.

One of the standout moments of the evening was the bar service. The bartender provided by Premier Catering was fantastic. Not only did they work efficiently, but they also crafted beautiful and delicious drinks that left everyone impressed. Moreover, I was impressed with how Premier Catering handled everything from setup to cleanup. They arranged the tables and decorations exactly as I had envisioned, ensuring that every detail was perfect. And when the event came to a close, they cleaned up quickly and efficiently, leaving the venue in impeccable condition.

Throughout the planning process, Celina was my primary point of contact, and I can't speak highly enough of her. She was incredibly kind, professional, and attentive to my needs and preferences. Celina made sure to communicate with me every step of the way, ensuring that she had a clear understanding of what I wanted. Her dedication to making the event a success was truly appreciated, and it made me feel confident that I was in good hands.

In conclusion, Premier Catering's exceptional service, from their beautiful presentation to their professionalism and attention to detail, made my event a resounding success. I can't thank them enough for their hard work and dedication. If you're looking for a catering service that goes above and beyond, I wholeheartedly recommend Premier Catering. And a special shoutout to Celina for her outstanding support and making my family feel right at home. Thank you, Premier Catering!

Arica A.

Premier catered for my wedding at the Cheney Mansion in Oak Park. Mark F. and the staff were all great. Food was delicious and the staff were kind. Mark was patient with my countless emails. I was really happy I also could BYOB. Highly recommend! Thank you!!

Ramez

Robert and Johana are the best! I expect my marriage to last, but if it doesn't, I'm definitely using Premier again for my second go-around. I can go on and on about these guys, and I honestly couldn't be happier with Premier. Robert, the owner, will treat you like family. His staff is excellent, especially Johana who was our point person on our wedding day. Robert even had his chef create a custom menu for us. On our wedding day, Robert had a team of over 30 servers and staff; everything went great. We're still getting compliments on the food and the friendliness of the staff. Also, Premier is affordable. We got many quotes and Premier was one of the most affordable. I really wish Premier all the best in the future; they deserve it!

Jason

Once they got our deposit, the problems started happening and this outweighed any positives we experienced. This vendor completely sabotaged our event, breached our contract, and left us utterly disappointed. I have never worked with any company as horrible as Premier.

Premier servers could not answer questions about appetizers or entrees being served to guests, entrees were not prepared as promised despite Premier providing the options we chose (including known allergy concerns that were served to guests anyways and pasta primavera served with gray slimy peppers recycled from other entrees), Premier did not provide contractually promised items (curtains for bar, candles for tables, beer served in glasses, etc.), Premier arrived late and threw off our timeline by having dinner extend 45 minutes over schedule, and they took liberty in making changes that didn’t follow our agreement. This meant we were paying for other services booked during a time we couldn’t use them.

This vendor claims to have a reputation that they can make anything happen for your event and that’s simply not true. The first red flag should have been that they claim to have been in business for 50 years but have limited reviews from only a few years, suggesting they’ve needed to rebrand, or try to silence truthful reviews.

We experienced attempts from Mark to force multiple options on us despite making specific requests, make misogynistic remarks towards our planner and my wife, and eventually leading to 20 different proposals for them to actually get things correct on paper - which they still didn't follow. This included having me drive to Premier 2 days before the event to help them do their job correctly just to have them ignore nearly everything we agreed on. At the event, the results felt so foreign that it was as if we received someone else’s order. They are unprofessional, unresponsive, extremely stressful to work with and the costs are outlandish for their poor service.

Finally, we eventually got through to them about botched services on our June 2023 event and they’ve offered an $8,200 refund as of 7/31/23. Thereafter, there was radio silence until we heard from Robert 1 month later just to be threatened that they’d withhold the check because we followed up too many times. As of January 2025, we have yet to see our promised refund - to the point where we needed to get multiple parties involved. Mark, Tim, Robert, and Celena all played a role in creating this experience, and it’s truly not worth your trouble to have Premier catering at your event. Despite any retaliation or dispute on this review from this vendor, this is intended to provide an honest and truthful summary of our experience. It’s too risky to even consider them for your event, so I’d encourage you to look elsewhere. Consider reading about them on the Knot and Yelp as well.

Lisa I.

Wonderful catering service and accommodating staff. We used premier catering and events for our wedding at Cheney Mansion. The food was so elegant and delicious. They carefully worked with all our requests and guests special diets. The bartender put together a great bar with my speciality drinks. I was delightful.

Caroline M.

Have used Premier for several house parties and larger social events - the food is always delicious, the presentation is impeccable and the staff is a pleasure to work with.