Premier Diesel Equipment and Turbo - Camp Verde, Arizona

Premier Diesel Equipment and Turbo: A Comprehensive Overview

Premier Diesel Equipment and Turbo stands as a reputable and well-established automotive and heavy equipment repair facility located in Camp Verde, Arizona. The business, situated at 724 Industrial Dr #6, Camp Verde, AZ 86322, United States, offers a wide range of services catering to both passenger vehicles and specialized machinery. With a dedicated phone line at 9285677040 and an active Facebook presence at facebook.com, Premier Diesel Equipment and Turbo strives to provide convenient and accessible service to its clientele.

Specialties and Services Offered

Premier Diesel Equipment and Turbo boasts an impressive array of specialized services. Their core competencies revolve around diesel engine repair, a cornerstone of their operation. They also operate as a fully functional auto repair shop, capable of handling a diverse range of vehicle issues. Furthermore, they provide comprehensive car repair and maintenance services, ensuring vehicles remain in optimal condition. Recognizing the specific needs of various industries, they specialize in road construction machine repair, offering expert solutions for heavy equipment operators. For recreational vehicle enthusiasts, they maintain a dedicated RV repair shop, addressing common issues and providing necessary maintenance. Clients seeking tire services will find a dedicated tire shop, offering installation, rotation, and repair services. Finally, they provide specialist tractor repair shop services, ensuring agricultural machinery is always running at peak performance.

Key Features and Amenities

Premier Diesel Equipment and Turbo is committed to providing a comfortable and efficient experience for its customers. The facility is equipped to handle a significant volume of repairs, and they maintain a strong inventory of parts. Language assistance is available to accommodate clients who may require translation services. Accessibility is also a priority, with a wheelchair-accessible car park and a wheelchair-accessible entrance ensuring inclusivity. The business accepts a variety of payment methods, including credit cards and debit cards, offering flexibility for customers. Notably, Premier Diesel Equipment and Turbo fosters an environment of trust and transparency, reflecting a commitment to ethical business practices. They are also proud to be an LGBTQ+ friendly and transgender safe space, demonstrating a dedication to inclusivity and respect for all individuals.

Customer Feedback and Reputation

Premier Diesel Equipment and Turbo has garnered a positive reputation within the community, as evidenced by its 51 reviews on Google My Business. The average customer opinion is a strong 4/5, indicating a high level of satisfaction. Feedback consistently highlights the shop's honesty and fairness, with many customers praising the team’s willingness to go the extra mile to resolve issues effectively. Specific comments often mention the accommodating nature of the staff and their proactive approach to problem-solving. One customer recounted an experience where their motorhome’s exhaust failed, and they were hundreds of miles from home, yet the team was able to quickly diagnose and repair the problem. Another customer appreciated the shop's responsiveness and the clear explanation of the repair process. The overall sentiment underscores a commitment to customer service and a dedication to delivering quality repairs. The shop's owner, Logan, is frequently mentioned positively for his expertise and dedication to ensuring customer satisfaction.

Contact Information and Location

To connect with Premier Diesel Equipment and Turbo, individuals can reach them at their physical address: 724 Industrial Dr #6, Camp Verde, AZ 86322, United States. Their dedicated phone number is 9285677040. For those seeking visual insights, the company’s Facebook page can be accessed via facebook.com. The location provides easy access for customers traveling from various parts of Arizona and surrounding regions.

Recommended Information for Potential Clients

When considering Premier Diesel Equipment and Turbo for their repair needs, potential clients should be aware of the comprehensive services offered and the company’s commitment to customer satisfaction. The facility’s expertise in diesel engine repair, combined with its broader capabilities in auto, RV, tractor, and road construction machine maintenance, makes it a versatile choice. The business’s accessibility features, including wheelchair access and language assistance, further enhance its appeal. Furthermore, the positive customer feedback and the shop’s reputation for honesty and fairness provide reassurance to prospective clients. They also offer oil change services, a crucial aspect of vehicle maintenance. Premier Diesel Equipment and Turbo is a reliable and trustworthy resource for individuals and businesses seeking quality repair services in the Camp Verde area.

👍 Reviews of Premier Diesel Equipment and Turbo

Michael T.

5/5

We had a broken exhaust on our motorhome, and we are over a thousand miles from home. There were a few issues with the repair. Logan is the owner. Logan was able to get us in and get it repaired. Everyone is very friendly and accommodating. This is one of the most honest and fair shops I have been to.
I highly recommend them, and I would use them again.... If I'm in the area and need service.

Wendy C.

5/5

I recently had an outstanding experience at Premier Diesel, while on a road trip that took me from LaQuinta, CA, through Sedona, to Utah, and Idaho. During my travels, two engine lights came on in my Motorcoach, and after contacting the coach manufacturer - Newell, I was advised to find a Cummins dealer for diagnostics.

Logan at Premier Diesel was incredibly accommodating and got me right in. He assured me I could spend the day sightseeing while he worked on my vehicle. After hooking it up to his laptop, he informed me that the issue was a sensor that needed to be replaced - a $240 part, but he wouldn’t charge me for it since the repair took just a few minutes and he had one on a blown motor. He did spend some time on the laptop trying to connect with my Newell equipment, but when it didn’t cooperate, he explained that I just needed to get my speed up to reset the engine light. His advice worked perfectly!

Logan was extremely knowledgeable and took the time to explain everything to me in detail. I truly appreciated his honesty and integrity. Additionally, his son Grainger was one of the most polite young men I’ve encountered in a long time, adding to the positive atmosphere of the shop.

I highly recommend Premier Diesel for anyone needing diesel repairs. They exemplify excellent customer service and professionalism!

Brent M.

5/5

--Excellent communication and Excellent work! They are very knowledgeable and upfront with process and pricing, from start to finish.
--They replaced the 6.7 Power Stroke in my 2011 F350 with a new Jasper reman. with warranty. It is now back in action and runs like new!
--Highly recommend this shop.

Ercan I.

5/5

Blow up a radiator on my semi. Logan was so helpful on the phone he answer all of my questions. He roughly quoted me over the phone and the next day radiator was installed by Andrew timely. Crew was nice. And the invoice was less than what they quoted me day before. Thank you

Forsafety I.

1/5

Would give -10 stars if I could. Owner tells you something worse is broken when it isn't just to charge more. Finally made it to a different shop and the part wasn't actually replaced.

Employees are gross towards female workers right in front of customers.

Avoid this place. Get a tow into cottonwood.

Pavel

1/5

Try to avoid this place unless you're a local . Mark , the manager is as crook as one can be , if he catches you in need and desperate ( with a loaded trailer ) , he'll try to overcharge 3 , 4 times the price you would pay at any decent shop .
For example , he's tried to charge us over $700 to change one slack adjuster on a 2022 dry van trailer , and to make it more difficult he kept the trailer in his yard from Thursday noon until Friday 4 Pm , hoping we'll be so desperate and just pay him!!!
All this , after Wednesday he has charged us almost $4000 to change on the same position : the rim , tire , bearing and seal ... $4000 , can you believe it ?! he's shop supplies are between 10-15% from the “ ticket “ his own words , fast parts delivery $200 to $250 for each individual part .
So, on Friday I risked and took the trailer to a Love's Shop 20 miles away and they had to only adjust that slack , see the invoice below .

Art R.

5/5

They guys looked out for me! They didn't try to up sell me 9n stuff I didn't need. They dropped me at my wife's work to get a ride and picked me up when my truck was done. Logan went over what I need in the future but didn't pressure me to spend a lot of money right now. They will have my truck repair in the future!

Beverly W.

5/5

Had our Rv towed to Premier Diesel knowing nothing about this business. They proved to be a Godsend & fixed it within two days. I am so grateful to know about them.