Redondo Beach Sportfishing & Whale Watch - Redondo Beach, California

Therese M.

Came across this place while visiting for work. Initially, I was headed here to rent fishing supplies and ended up going on the whale watching tour. I have never been on a boat in the ocean, and I'm terrified of the ocean, but the manager talked me down from my fears and told me it's not so bad. And it wasn't! It was so fun!! The driver and animal specialists were so nice and educational. We didn't get to see any whales but did see dolphins. At the end the manager was there to greet us off and said ey! You survived!
We decided the next day to come back and rent fishing supplies to fish a bit. Great price. Everything we needed was given to us. We got there kind of late due to work, but luckily they have a tour going out late so we got some extra time!
I got to come back out for work a few days later with my employees, the manager immediately remembered me! We did the whale tour again, especially as my employees have never been on one. Unfortunately, no whales, but we did see over 2000 dolphins, and that was so freaking cool! Overall, it was a great experience! The manager is extremely friendly, professional, and kind! Absolutely will come back and recommend to everyone!

Gabriel V.

I've been coming here for over 15 years. I love this place. Crew is awesome. Lots of fishing time when you're local. They put you on fish and if there's no fish around you still have a good time. The cook makes some awesome food. quesadillas, burgers and hotdogs are awesome!

Lynda D.

We had the most glorious day! We saw 4 Fin Whales that were very active , hundreds of dolphins. Highly recommended! Thanks to our captain! Great job. Thanks to our volunteer s Karen and Dave for providing great info regarding the animals! Saw an octopus in the harbor.

Benny M.

We went out on the NEVAGANTE fishing boat out to Santa Barbara Island. Captain got us on the fish. Those Yellowtail out there were monsters. Crew were all great guy's, had an amazing trip with friends and crew. Captain was an awesome dude💯🤘🏼😎

Chao O.

One of rude crew on Redondo Special.

Join the Redondo Special boat for many times, and bring friends to this boats too. most of the crew members are friendly. However today met a very rude one. When boat stop a crew member asked me to go to right side, because i had a 180g jig that he afraid is going to tangle with other, while captain is saying everyone fishing on the left side. Im fine with go to left side fishing along. Later a lady tell me to move to right, follow captain direction, said “we are drifting, line will tangle from the right side to the other side”. i told her a crew told me to stay on right side because i have a jig. She asked me twice to move so i go to find a spot near the boat head. Once i drop my jig, a crew member told me its too close to him, ask me to pull up then i start to wheel up right after however its still tangled. Then he start to yelp at me “do something do something… do something “ while I’m working on untangle. And he still keep yelping me “ see, i told you, do something, do something, do something!” even i told him i was following the instructions of the crews to come here, and i resolved the line within a minute. He is keep yelping “go somewhere else or sit in the gallery” and he is keep doing his fishing. I just went along on right side. And tell the lady your another crew member send me back and very rude.
Im not enjoying to fish with such rude crew on boat.

Lawrence A.

I called to make my appointment for Whale Watching and the guy on the phone said that the Groupon I purchased was only for Monday to Friday...

This stipulation WAS NOT anywhere on the voucher, even in Fine Print. ***see below***

Had I known this, I never would've purchased.

I let the man know this.

The attitude of the the person on the phone was nasty and dismissive, even when I stated that NOWHERE on the voucher was anything stated about "Monday to Friday" only.

My phone interaction went nowhere, so I wrote them on Instagram, and they read my message (message said "seen") , and rather than reply, THEY BLOCKED ME.

I called them back and let them know that this happened and was treated WORSE.

This is the only time I've ever gone out of my way to write a negative review, but this was the WORST CUSTOMER SERVICE I HAVE EVER SEEN.

The Groupon issue was bad enough, but had there been a more understanding attitude from this company and had they not BLOCKED ME, and simply returned my message, I wouldn't be leaving this review.

These are the rudest people I have ever dealt with.

The last person I spoke to said "just get a refund on Groupon"... Groupon is only offering a credit.

But honestly, it isn't even about refund ... I cannot believe how awful they handle customers.

If I could give ZERO stars, I would.

FINE PRINT OF VOUCHER:

Promotional value expires 180 days after purchase.

Amount paid never expires.

Appointment required.

Merchant contact information will be available for you after purchase in My Stuff.

Children under 18 must be accompanied by an adult.

Limit 5 per person(s), may buy 1 additional as gift(s).

Valid only for option purchased. May be repurchased every 30 days.

Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.

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EDIT: Appreciate Kelly's response. THANK YOU!

One issue, however...

"On Groupon, under the 'what we offer section' it states valid on weekdays only."

******* I have added side-by-side screen grabs of the "What we offer" section from Monday (3/24)... today, I went back to the Groupon page and NOW it's there. (3/27)

I don't know if this was added as a result of my email(s) to Groupon or this was done by the company, but this was not on the Groupon page at the time of my order. *********
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Zein E. O. J.

Another amazing day aboard El Rey out of King Harbor in Redondo Beach with Captain Andy. We saw totally different sea-life in the ocean than we saw the first time we went. This time we saw fin whales and a mola mola. The fin whale is the second largest animal in the world. It was awesome! And the food at international boardwalk afterwards delicious. Thank you RB Whalewatching for providing such a great service right here in beautiful Redondo Beach!

J L.

Paid for me and two of my friends to go fishing and was impressed by the price but i was ultimately unimpressed by the service, from the deck hand screaming not to ask anymore questions and being upset most of the time to the very slow fishing (happens to the best) not to mention the rental rod not working and making it uncomfortable to ask. Still made the best of it but would be apprehensive to go again.