Rivers Casino Events & Banquets - Pittsburgh, Pennsylvania

Precision T. M. G.

Rivers Casino Event & Banquet

On August 2, 2024, my guest and I attended a concert at the Event Center at the Rivers Casino. While this review is primarily about the Event Center, I will add that we enjoyed listening and dancing to the Spinners and the Commodores in concert. In my personal observation, the Spinners outperformed the Commodores hands down.

Back to the Event Center. While this certainly isn't my first time at this venue for many other concerts, this serves as my first review about the venue. The Center is very well arranged for seating. The chairs are padded and comfortable for long-term sitting beyond two hours. The only setback is the venue is flat. This poses a significant drawback when others ahead of you decide to stand up, making it difficult to watch the performances on stage.

Overall, the Event Center is a good venue to enjoy all types of stage events. As for concession stands, it has been the casino's long-standing practice that non-alcoholic beverages, i.e., water, soda, and juice, had been free on the property. They charged me $8 total for cranberry juice and ginger ale. In the past, all drinks have been provided for free. The woman had to confer with a colleague about the drink prices. The other lady had, in fact, said that they were free. So, I thought if the drinks are free, is that one employee pocketing cash for drinks that are available for free?

Overall, I recommend the Event Center for those wanting to enjoy live music and other on-stage options. Just know that seating has its challenging issues once others stand up, making it difficult to watch the stage and forcing you to turn your head to the two big screens to watch the show.

g M.

We recently had our wedding here, and you are looking for a place to host your ceremony and/or reception, this place is AMAZING! We worked with Cassandra and she was the absolute best! We had a very non-traditional wedding and Cassandra nailed the look and feel we were looking for. She also communication with us along the way and ensured the process was as easy for us possible. The food and the cake were also exceptional. The chef had our cake custom designed and there are plenty of delicious food options and alternative with those for specific dietary needs. The venue and the view was also breath taking. Having our wedding there was truly a special experience.

Ron S.

My wife and I have been hitting up all the concerts that the rivers has been having this year. It's been a blast! We don't really gamble so we grab dinner, play a couple of games, then hit the concert. I like the small venue setup. Your not going to get giant headliners come through but if you missed seeing some 90s bands when you were younger, this has hit the spot. Plus some older bands like Billiy ocean are coming through. The price of the experience is very reasonable and parking is always free

Tracy D.

There to see Chevy Chase and watch National Lampoon's Christmas Vacation at the Event Center. Had a good time. Then went to the Drum Bar and danced and listened to Dancing Queen, always fun!!! ... with a little bit of slots to end the night.

Jan T.

Nice casino. Large enough to get lost inside. Table games and lots of slots. The slot machines are plentiful and have a great variety. No buffet but plenty of fine restaurants to choose from. Something for everyone here. The place is clean and new with many available friendly employees. Just come and enjoy.

Angela R.

We had considered Rivers as a potential wedding reception venue, however, the event coordinator we worked with, Michelle, was extremely unhelpful and unresponsive after the tour. Not a great sign when there's a good chunk of money that goes into an event like this.

Colleen

My luck wasn't so hot but met the two very nice employees at the customer service desk. It was refreshing. Nobody has time to help one another nowadays it seems.

Mazi

On 11/18/23 my mother and I decided to go to the casino And we got there around 9:30 p.m. Me and my mother was trying to find a particular section to where my mom likes to play the quarter slot machines and upon talking to the first employee I seen to see if I can get help I immediately came to the conclusion that alot of the employees there can be kind of rude (I kind of experienced this on a previous visit to this very same casino with my mother) But on this night with this particular African American bartender female, I had asked her where the quarter slot machines where at, when I asked the bartender she responded but before responding made sure she relayed the most negative attitude possible and told me that she is a bartender and that I need to ask somebody dressed up in the teal color because they would know, not her. She all but told me that I wasted her time, (and she relayed this to me with the most condescending, insincere smile that you can imagine) it took me everything not to tell her something unprofessional but I held back my statement because I was there with my mother and I wanted her to have a good time. I don't remember her name but she was an African American bartender female with black hair with red in it (I believe, If It wasn't red Then it was a maroon but it was black with another color mixed in) very poor representation of representing a business. They're also was a gentleman at the section where you get your card at to activate, that had on a Steeler jersey with a gold watch, I asked him if there was somewhere in the casino where I can get a mask for me and my mother and it wasn't so much that he was as rude as the bartender But what he did have to offer was a flat personality that made it very obvious that his first objective was not to help me nor anyone else that went to this man for help, He didn't even pretend to make it seem like he wanted to help! A lot of employees there are not customer orientated nor friendly, I ran across a few and I stress the word few pleasant employees such as an employee that helped me by helping take me to the kiosk to help redeem the promotional points for me and my mom's card, this guy was extremely helpful and I wish there were more employees there like this particular gentleman because too many employees that are employed there are very rude 💯