Staybridge Suites Pittsburgh Airport by IHG - Pittsburgh, Pennsylvania

Sam M.

I stayed at this location and recommend it for others. I had a great time visiting family and returning to a clean room. The room is stayed in was spacious and well maintained. The property is taken care of well and the staff is a great group of people. One of my favorite things was the friendly and kind breakfast staff that goes beyond the bare minimum. They really do what they can to make breakfast special and enjoyable for all. I liked the warm pool and the location near sams club and Walmart.

I have stayed at several hotels in Pittsburgh and can say this seems to be one of the best for sure! Once people learn about the above, I'm not sure I will be able to find openings for rooms.

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Positive: Location was great! So many shopping, eateries, and activity options nearby Negative: It smelled like curry in our roomThe whole time. There was blood on my pillowcase and the cleanliness in general was not good.

David

Positive: Many things, Dog friendly, the front desk staff, cleanliness, seemed newer or recently renovated, the efficiency kitchen, location less than 5 mile to airport. Negative: The (full size) refridgerator was very noisey, I only stayed 1 night otherwise would have asked them to replace

Louis

Positive: Staff was great. Convenient location. Negative: Fitness Center could have a little more in it. TV didn?t have a sleep timer.

Lisa V.

Debbie at the main desk was very helpful. We had a problem with other guests that was not exactly easy to deal with. She got us moved to another room on another floor within 15 minutes. I am so very grateful for her! She was friendly, accommodating, genuine, and very understanding to our situation. She made our stay perfect where it would have been terrible otherwise. Thank you , Debbie ! Also, entire hotel seems to have been recently updated. Very modern.

ladi D.

This place was awesome! Very clean. It looks brand new. The front desk was helpful as well. Minimal wait for the shuttle going. On the way to the airport, this hotel was the last stop and pretty full, but it was able to accommodate all the people waiting.

karen T.

I booked this room for Valentine's Day for my husband and I. We were checking it out to get a block of rooms for wedding guests in the near future. We are platinum members and used to a very nice place. Online the hotel appears new. It is anything but new. The staff was nice but the stay was awful. We were looking forward to a swim in the indoor pool on a freezing day in Pittsburgh but they decided to close it THAT day. There were 2 large red stains on the carpet in 113 and the phone by the bed did not work when I called for a hair dryer that was not in the room. There were also stains on the couch. This all makes more concerns about the overall cleanliness. The heater in the room was all or nothing. It would run constantly making it extremely hot until you shut it down to cool off. We were told that breakfast was 7-11 and when we went to breakfast at 9:45 there was one spoonful of eggs, a couple cubes of potatoes, 1 yogurt, 2 mini muffins, 2 small milk, 1 hard bagel and dry cereal and oatmeal. When I asked at the desk they said breakfast was over at 10 and they stopped cooking earlier. There were 7 people behind us in line and all 9 of us walked away. Had to go buy breakfast somewhere else. Price we paid for this room was no screaming deal and it was awful overall.

Kathy M.

The staff was very polite and helpful. Rooms were ok, However, we were watching our grandchildren for our kids, they had a very early flight out the next day. We took the children to play in the pool, It was absolutely disgusting. Mice dropping’s in window sills, on the floors, cobwebs in windows, feces from something else on the floor. Hot tub was broke down, husband tried to use men’s bathroom, someone had urinated all over the top of the toilet. Glass door entrance had obviously not been cleaned for a long time. I spoke to the front desk girl who was very apologetic and a very nice girl. I have family members who own a motel/casino, my sister was the head housekeeper. Each day before any of her staff left, she inspected every inch of the rooms and pool area, and hallways. If she had checked this place out, everyone would have been fired. They have a lot to do to bring this property up to standard.