Stone Art Memorial Company - Lackawanna, New York

Stone Art Memorial Company: A Trusted Provider of Monument and Mausoleum Services

Stone Art Memorial Company stands as a respected and established provider of monument creation and mausoleum construction, serving families with dignity and care. Located at 914 Ridge Rd, Lackawanna, NY 14218, United States, the company offers a comprehensive range of services designed to honor and remember loved ones. Their commitment to quality craftsmanship and personalized attention has garnered a consistently high level of satisfaction among their clientele.

Services Offered

Stone Art specializes in both traditional and contemporary monument designs. They work closely with families to understand their vision and create a memorial that reflects the unique personality and life of the deceased. Their expertise extends to:

* Monument Fabrication: From initial design concepts to the final installation, Stone Art meticulously handles every aspect of monument creation. They utilize a variety of materials, including granite, marble, bronze, and other durable stones, ensuring longevity and beauty.
* Mausoleum Construction: The company’s capabilities encompass the full scope of mausoleum building, including structural design, stonework, and interior finishing. They adhere to the highest industry standards and work in close collaboration with architects and engineers.
* Headstone Repair & Restoration: Recognizing that existing monuments may require maintenance, Stone Art offers professional repair and restoration services to preserve their integrity and appearance.
* Memorial Upgrades: Enhancing existing memorials to meet evolving family needs or aesthetic preferences is a key service offered.

Location and Accessibility

Stone Art Memorial Company’s physical address is 914 Ridge Rd, Lackawanna, NY 14218. For convenience, the facility is equipped with a wheelchair-accessible car park and an accessible entrance, demonstrating a commitment to inclusivity and ease of access for all visitors. Phone inquiries are readily answered at 716-824-9278.

Online Presence and Communication

Clients can explore Stone Art’s portfolio and gather more information through their website: http://stoneartmemorial.com/. The website features detailed information about their services, materials, and design process. Furthermore, the company emphasizes clear and prompt communication, often utilizing email correspondence to provide updates and approvals throughout the project lifecycle. As evidenced by the numerous 84 Google My Business reviews, Stone Art cultivates a reputation for responsiveness and transparency.

### Customer Feedback and Reputation

The positive feedback consistently received by Stone Art Memorial Company is a testament to their dedication to customer satisfaction. Several reviews highlight the company's professionalism, attention to detail, and ability to handle sensitive situations with grace and empathy. One client, for example, expressed gratitude for their swift response and meticulous execution, particularly noting the importance of timely arrangements due to their absence. The team’s willingness to meet with families, understand their wishes, and provide clear explanations demonstrates a genuine commitment to creating a meaningful and personalized memorial. The smooth and orderly process, coupled with high-quality materials and skilled craftsmanship, contributes significantly to the positive customer experience. The company’s responsiveness, as highlighted in many reviews, is a critical factor in their success. Their commitment to maintaining impeccable correspondence, from initial consultation to final delivery, further reinforces this reputation. The dedication to exceeding expectations fosters trust and loyalty among their clients.

Stone Art Memorial Company consistently strives to provide a complete and supportive experience, from initial concept to permanent installation. Their focus on quality, accessibility, and communication positions them as a leading provider of monument services and mausoleum builders in the region. The company’s commitment to honoring the memory of loved ones is evident in every aspect of their operation.

👍 Reviews of Stone Art Memorial Company

Maureen D.

5/5

Stone Art did a phenomenal job for selecting, ordering, and delivering the head stone for my Mother. They readily met with us and everything was very orderly and quality. Being out of town, making arrangements quickly was important, and Stone Art met the challenge. I strongly recommend working with Stone Art; we worked with Cindy, and she was phenomenal. Additionally, the correspondence was impeccable; letting us approve the stone via email when it was ready, letting us know when the head stone was delivered, etc. Very satisfied customer.

Barbara R.

5/5

Stone Art Memorial was so understanding during this difficult time. We tried to do the stone a couple months after our loss. Their advice was to wait, to give it time. They were right. They did a beautiful job trying to include all our ideas. I highly recommend them.

Kathleen B.

5/5

I am very grateful for the kindness and craftsmanship of this grave stone. I picked out the style and design of the top hat and angel i wanted. I couldn't have done this without the help of Stone Art employees. They were very friendly, kind hearted to my specials needs I was an out of towner and was coming to town for a family gathering, and asked them if they could please try too have it place in the Elma NY cemetery for my arrival when I came back to Buffalo NY. Also it was done! I was so happy to get the call from them too say they could do it, because they had so many other cemetery too work with.

Kathleen
from Michigan

Kate H.

5/5

I worked with Chris to design my dad’s footstone and I couldn’t recommend her enough. She was incredibly helpful in choosing the stone and design, and everyone I encountered at Stone Art Memorial was helpful and compassionate. The end result was absolutely beautiful. I highly recommend choosing Stone Art Memorial.

Toni

5/5

I am very pleased with their craftsmanship and their efforts to please me. I highly recommend Stone Art.

Gerald K.

5/5

Stone Art did an excellent job for me at a very reasonable cost. I recommend them to others.
Jerry Kelly

Carol H.

5/5

Everyone was kind and very helpful. The stone is beautiful, family and friends commented on its beauty and craftsmanship. Thank you

Susan R.

5/5

My sister passed in May 2023 and I took care of the arrangements. When I needed a grave marker I didn't think to go anywhere but Stone Art Memorial, and I am so glad I did. I was greeted with compassion and understanding and was helped through every step of the process. I was encouraged to take my time and Laura made some suggestions that were so helpful. There was also chocolate therapy available. Once I made my choice and placed the order, I was kept informed as to the progress of the stone and the approximate time frame. I was informed when it was ready and delivered to the cemetery. Everyone I encountered throughout this process was kind, compassionate and professional. They treated me and my family with respect, and I truly appreciated that.