TownePlace Suites Chicago Naperville - Naperville, Illinois

Address: 1843 W Diehl Rd, Naperville, IL 60563.
Phone: 05480881.
Website: marriott.com
Specialties: Hotel.

Opinions: This company has 284 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of TownePlace Suites Chicago Naperville

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TownePlace Suites Chicago Naperville: A Recommended Accommodation Choice

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For travelers seeking a comfortable and convenient stay in the Naperville, Illinois area, TownePlace Suites Chicago Naperville presents a compelling option. Located at Address: 1843 W Diehl Rd, Naperville, IL 60563, this hotel offers a blend of extended-stay amenities and hospitality, making it ideal for both short and long-term visitors. The hotel’s phone number is Phone: 05480881, and a detailed overview can be found on their website: Website: marriott.com. With an average opinion of 4.2/5 based on 284 reviews on Google My Business, this hotel consistently receives positive feedback from its guests.

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Hotel Features and Amenities

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TownePlace Suites Chicago Naperville is designed with the modern traveler in mind. It distinguishes itself through its extended-stay focus, providing a range of features that cater to those staying for a week or longer. Here’s a breakdown of key features:

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  • Spacious Suites: The hotel offers a variety of suite layouts to accommodate different needs, from studios to two-bedroom suites. These suites are thoughtfully designed with separate living and sleeping areas, maximizing comfort and functionality.
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  • Full Kitchens: A significant advantage of TownePlace Suites is the inclusion of fully equipped kitchens in each suite. Guests have access to a refrigerator, microwave, stovetop, and cookware – enabling them to prepare their own meals and significantly reduce dining expenses.
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  • Free Breakfast: A complimentary hot breakfast is served daily, offering a convenient and cost-effective way to start the day.
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  • Fitness Center: Maintaining a healthy lifestyle while traveling is easy with the hotel’s on-site fitness center.
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  • Business Center: For guests who need to stay connected or work remotely, a business center provides access to computers and printing services.
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  • Pet-Friendly Policy: TownePlace Suites Chicago Naperville welcomes furry companions, making it a great choice for travelers who don’t want to leave their pets behind.
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  • Laundry Facilities: On-site laundry facilities are available for guest convenience.
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Location and Accessibility

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The hotel’s location in Naperville is particularly advantageous. Situated at 1843 W Diehl Rd, it offers excellent access to a variety of local attractions and amenities. Naperville itself is a thriving suburban city known for its excellent schools, parks, and vibrant downtown area. Key nearby locations include:

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  • Naperville Mall: Located just a short drive away, offering a wide selection of retail stores and restaurants.
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  • Downtown Naperville: A pedestrian-friendly area with a variety of restaurants, shops, and cultural attractions.
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  • Morton Arboretum: A world-renowned arboretum, providing a beautiful natural setting for outdoor activities.
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  • Illinois Prairie Path: An extensive trail system perfect for walking, biking, and running.
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The hotel’s proximity to major highways – such as I-88 – also ensures easy access to Chicago and surrounding areas. Transportation options are readily available, including public transportation and ride-sharing services.

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Guest Feedback and Reputation

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The positive reputation of TownePlace Suites Chicago Naperville is reflected in its impressive Google My Business rating of 4.2/5, based on 284 reviews. Guests consistently praise the hotel’s cleanliness, friendly staff, and convenient amenities. Common themes in the reviews include:

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  • Cleanliness: Guests frequently commend the hotel’s well-maintained rooms and common areas.
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  • Friendly Staff: The staff is consistently described as helpful and welcoming.
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  • Value for Money: Many guests believe that the hotel offers excellent value for the price.
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  • Comfortable Suites: The spacious suites and comfortable furnishings are consistently highlighted as positive aspects.
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While some reviews mention minor issues such as occasional noise or slow Wi-Fi, the overall feedback remains overwhelmingly positive. Detailed reviews can be found on the Google My Business page, providing a comprehensive understanding of the guest experience.

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Recommended for…

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TownePlace Suites Chicago Naperville is particularly well-suited for:

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  • Business Travelers: The business center and convenient location make it an ideal base for those on business trips.
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  • Families: The spacious suites and pet-friendly policy cater to families traveling with children or pets.
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  • Extended Stay Guests: The fully equipped kitchens and comfortable amenities provide a home-like environment for longer stays.
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  • Visitors to the Chicago Area: The hotel’s location offers easy access to both Naperville and Chicago.
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In conclusion, TownePlace Suites Chicago Naperville is a reliable and well-regarded accommodation option offering convenience, comfort, and value. Its strategic location, combined with its suite-style rooms and extended-stay amenities, makes it a strong choice for a wide range of travelers.

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👍 Reviews of TownePlace Suites Chicago Naperville

TownePlace Suites Chicago Naperville - Naperville, Illinois
Katie S.
1/5

Toe nails on my hotel room floor. Beard shavings on counter. Hair in shower. Ripped bed sheets. Cold showers all week. I complained about this daily and finally the front desk said the 4th floor did not get hot water. I did not switch hotels or rooms bc i was working long hours and was too tired. I picked up cleaning supplies and cleaned bathroom myself. Manager was supposed to call me but this never happened. Pools were drained. Front door did not open entirely. 4th floor was under construction.

TownePlace Suites Chicago Naperville - Naperville, Illinois
Shaun

Positive: Location Negative: They look like they were doing some remodeling and also it stated that there was a sofa bed. It was more like a boxspring. I don?t know how they expect anyone to sleep on that. They also didn?t have an extra pillow and blanket for the pullout couch

TownePlace Suites Chicago Naperville - Naperville, Illinois
Elizabeth N.
2/5

Overall a very bad experience. If you think the sofa bed is a standard pull-put bed from the couch, you are mistaken (see below). It unfolds and the cushions are extremely hard (only slightly less hard than the floor) plus there is a wooden plank in the center of the bed that runs along the surface. So if you roll to the center of the bed, you’re just on top of a wooden plank. A lot worse than the metal bars you occasionally feel on standard sofa beds. I can’t imagine anyone getting remotely a good night of sleep on it. Overall, I wouldn’t consider this an extra bed within the room. Further rooms were not cleaned (hairs in shower) not were we given towels. Given the amount they charge, this was entirely not worth it and it seems they are just trying to take advantage of folks.

TownePlace Suites Chicago Naperville - Naperville, Illinois
""

Positive: Nothing Negative: If the hotel is under construction, smells like mold, everything has water damage. Everything is disgusting. This hotel should not be on any type of listing until the remodel is done. It had nasty water damage and it smells really nasty.

TownePlace Suites Chicago Naperville - Naperville, Illinois
Matthew H.
4/5

Room was great.
Lobby is under extensive remodel as of 11/9. Non-existent accommodation as far as normal lobby goes. I'm sure it will be great when they are done. But pricing should reflect a difference and/or a notice should be given before reservation is made on Bonvoy ap

TownePlace Suites Chicago Naperville - Naperville, Illinois
Molly M.
1/5

I would not recommend staying at this hotel at all. Please go up the road to find another place to stay.

The rooms are not cleaned well by housekeeping and Jackie was really rude to me. I have never been treated like that by hotel staff.

I’ve never been to a Marriott that operates this way.

TownePlace Suites Chicago Naperville - Naperville, Illinois
Guide38047958232

This is an older hotel and they are renovating the whole place. And it is in need of a remodeling. Besides the pool & hot tub being closed you can experience other inconveniences like I did last month. Like a complete remodel of the ladies restroom by the lobby, making only the men’s room available with no way to lock the door. One morning that same men’s room had a backed up toilet. Strong paint smells from painting outside so we left for the afternoon. Too many things to mention. Breakfast is ok, but some mornings there was no yogurt. Must have been all used up by people getting early breakfast. |On the plus side the staff is nice and the housekeepers work hard to clean our room. Good towels, not thin or ruff. But bring your own pillows. I hope after the renovations this will be a 4 star hotel.

TownePlace Suites Chicago Naperville - Naperville, Illinois
Don P.
2/5

The front desk person (Jackie) is so rude that she alone makes it a bad experience. , They are so afraid that people might eat some of the breakfast , they barely keep it stocked. It's nice to have the full kitchen, but they are not even keeping them stocked with the normal items. They are going through a renovation, so there are some things to be expected. The pool has been closed for at least a year. It is a great location and hopefully when they get the renovation complete it will be a nice place to stay. Hopefully they get Jackie some customer service training. The rest of the staff are very friendly and helpful.

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