Universal Travel - Sacramento, California

Address: 4400 47th Ave #104, Sacramento, CA 95824, United States.
Phone: 9164292711.
Website: universaltravel.com.
Specialties: Travel agency, Cruise agency.
Other points of interest: Online appointments, On-site services, Wheelchair-accessible car park.
Opinions: This company has 68 reviews on Google My Business.
Average opinion: 3/5.

Location of Universal Travel

9164292711

Universal Travel: Your Ultimate Travel Companion

Universal Travel is a well-established travel and cruise agency located at Address: 4400 47th Ave #104, Sacramento, CA 95824, United States. With a phone number: 9164292711 and website: universaltravel.com, this company has been providing exceptional travel services for many years.

Specializing in both travel and cruise agency services, Universal Travel offers a wide range of options to meet every traveler's needs. Whether you're looking for a quick weekend getaway or a luxurious cruise, this company has got you covered. With their extensive knowledge of the travel industry, the team at Universal Travel can help you plan the perfect trip, tailored to your specific preferences.

One of the most notable features of Universal Travel is their commitment to accessibility. Their location offers a wheelchair-accessible car park, making it easy for everyone to visit and take advantage of their services. Additionally, they offer online appointments and on-site services, providing flexibility and convenience for their clients.

According to Google My Business, Universal Travel has received 68 reviews with an average rating of 3/5. While some reviewers have noted areas for improvement, many have praised the company's knowledgeable and helpful staff, as well as their competitive pricing and wide range of options.

Overall, Universal Travel is a reputable and reliable travel agency that is committed to providing high-quality services to its clients. Their convenient location, accessibility features, and online appointment options make it easy for anyone to plan their next trip with them.

If you're looking for a trusted travel agency that can help you plan your next adventure, look no further than Universal Travel. With their extensive expertise and commitment to customer satisfaction, you can't go wrong. Be sure to check out their website at universaltravel.com to learn more and start planning your dream trip today.

Reviews of Universal Travel

Universal Travel - Sacramento, California

Waqas “Waqas AJ” Javeed

1/5

I wish I can give them a Negative star. They have such a worst service no customer service, by chance if they attend the call then put it on hold. I bought tickets from them after bought don't get the correct information. They don't help where we can get the COVID test in limited time and specially no language information. I send many emails but don't get a response I don't want to mention the name of the lady who always said I'm busy right now I will send you an email but don't get any email. I will never go back again. It is better to buy tickets directly from the airlines or some other company.

Hasina Salehi

5/5

The phone line is a little slow and complicated but the service is great as long as you clearly cross your point. Sometimes the prices are very good as well! Misbah Rani, was so friendly and patient while I was booking an international ticket for a non-English speaker mom.

Rabani Pazhwak

1/5

Zero star is good for them. No customer service and not responding your call! Worst! I hope can give them zero star.
There are two phone numbers and couple of address but no response at all! If you need to change your ticket you can’t. Strongly recommended not move forward with this travel agency.
I wish I could rating zero star but unfortunately one star should given. If you buy a ticket it’s mean you lost your money.

Tariqul Haq

1/5

Difficult to communicate! During COVID our tickets got cancelled and they never gave us a refund or voucher. They stopped answering our phone calls and didn't want to help us out. Better off going with kayak or Priceline at least they have decent customer service.

Ruby Dastgeer

5/5

Mr. Vatsal Shah has provided us professional and courteous customer service to plan our trip. We truly appreciate his help. Good prices!

Rafi Rahyaab

1/5

Very poor customer services they only take advantage of your money.

Not responding to emails or phone calls in a timely manner.
the worst just the worst and unproductive customer service no wise person will buy tickets from this travel agency. You better buy your tickets directly online or do your services somewhere else.

kashif Ali ramzan

1/5

one of the worst customer service i ever had. they are very unprofessoinal . keep you on hold for hours and hag up on you. laying about prices. employee name anchel very rude and unprofessional . Ammi she docent know anything about the job she's hired for. these pepole all about lying i will not recommend any one to these people..

Ayman Altaf

1/5

There’s employee name Anchal chopra was helping me book a ticket for my family she over charged me $300 dollars .Every time you call back she changes the price. One ☝️ of the wrost person to choose to book flights. I talk to her she said she will give me credit for $300 dollars to next ticket unbelievable they don’t want to give me my $300 back finely I have to call batter business bureau it took me 3 month to get my money back don’t go there I’ll not recommend these guys