Verizon - Washington, Illinois

Okay, here’s a draft response about Verizon, incorporating all the provided details and aiming for a formal, helpful tone, formatted as requested:

Verizon – Washington, IL Location

For individuals seeking a comprehensive telecommunications and electronics solution, Verizon’s Washington, Illinois location offers a robust portfolio of services and a dedicated team committed to customer satisfaction. Located at Address: 1873 Washington Rd Ste B, Washington, IL 61571, United States, the store is easily accessible and provides a convenient point of contact for a wide range of needs. You can reach them directly at Phone: 3094443575. Their website, found at Website: locations.tccrocks.com, offers further details and service plans.

Key Specialties and Services

This Verizon store specializes in several key areas:

Mobile Phone Shop: They provide a wide selection of the latest smartphones and mobile devices, alongside accessories.
Electronics Retail and Repair Shop: Beyond mobile phones, customers can find a variety of electronics, and the store offers repair services for a range of devices.
Internet Service Provider: Verizon delivers high-speed internet access to homes and businesses.
Telecommunications Service Provider: They are a complete provider of connectivity solutions.
Telephone Company: Providing traditional landline telephone services alongside modern digital options.

Kerbside pickup: For those who prefer contactless service.
In-store pick-up: A seamless option for pre-ordered items.
In-store shopping: A traditional shopping experience with knowledgeable staff.
On-site services: Technical support and assistance are readily available.
Delivery: Products can be delivered directly to the customer’s door.
Same-day delivery: Expedited delivery options are offered.
Wheelchair-accessible car park: Ensuring accessibility for all customers.
* Wi-Fi: Complimentary wireless internet access is available within the store.

Furthermore, they accept a variety of payment methods, including Cheques, Credit Cards, Debit Cards, and NFC mobile payments.

Customer Feedback and Reputation

This Verizon location demonstrates a strong commitment to customer service, as reflected in its impressive reputation. It currently boasts 582 reviews on Google My Business, with an average rating of 4.8/5. Feedback consistently highlights the exceptional service provided by staff members, particularly the dedication and expertise shown by individuals like Ryan, who is described as possessing outstanding customer service skills and a willingness to thoroughly explain complex information.

Recommendation

Based on the positive feedback and the comprehensive range of services offered, we strongly recommend contacting Verizon’s Washington, IL location directly through their website: locations.tccrocks.com. Exploring their online resources and speaking with a representative will undoubtedly lead to a tailored solution that meets your specific telecommunications and electronics requirements. Their commitment to customer service and accessibility makes them a valuable resource for individuals and businesses in the area.

👍 Reviews of Verizon

Vernon V.

5/5

Unfortunately, I did not take any pictures. However, I would like to give a review about my experience. I have worked with Ryan every time I visit this store. This guy has the best customer service, period. I have spent many years in sales and retail. Ryan is absolutely hands down amazing. He always explains things, and if you don't understand, he will do whatever he needs to so that you do. He is professional at its finest and super polite. If you need anything from Verizon, you need to go and deal with Ryan. He is great!

Nik E.

5/5

Ryan at the Washington, Illinois store is the absolute best!!! Verizon stores are not typically the place I enjoy visiting but he explained things in a way I can understand. Such a great experience!!

Zachary W.

1/5

They just interested in ripping me off. I went to go upgrade my phone. I had an iPhone 12 and told me that I was upgrading to iPhone SE third generation keep in mind iPhone SE 3rd gen ($125) online and completely ripped me off $450 later when I paid almost 800 for my iPhone 12 that was no upgrade lol ! Bill was not interested! But, just taking my information Thief!!!! What a joke store! Your a player!

Stacy P.

5/5

I stopped into this location to get a screen protector put on. Even though they did not have the same screen protector, they were very nice and willing to do what they could. Unfortunately, they could not, but again, they were very friendly and kind. Thank you Ethan and friend! I will definitely come back in the future!!

Shirley M.

5/5

Ethan at the Washington store went over and beyond in order to meet my needs. He was very respectful to us even though we had a couple “difficult to do” requests. I would highly recommend him and the Washington TCC store for your Verizon needs.

Roger B.

5/5

Fantastic visit. Megan very helpful and friendly. Need more employees like her

Courtney D.

5/5

Bill was wonderful to work with! He explained all the plans thoroughly and made sure we got the best one. He was so patient helping us get our new phones set up. Stop by the Washington store for great service!

Amber J.

5/5

Bill was great! Patient and so very helpful.