Wiley's Trading Company - Decatur, Alabama

Wiley’s Trading Company: A Premier Outdoor Retailer

For individuals seeking high-quality outdoor apparel and equipment, Wiley’s Trading Company presents a compelling option. Located at 1820 6th Ave SE U, Decatur, AL 35601, United States, this established business has garnered a strong reputation within the local community and beyond. With a dedicated phone line at 2566861172 and a comprehensive website at outdoorclothingdecatur.com, Wiley’s Trading Company offers a convenient and informative experience for potential customers.

Specialties and Product Offering

Wiley’s Trading Company specializes in providing a wide range of products catered to outdoor sports. They focus on equipping enthusiasts for a diverse array of activities, including hiking, camping, fishing, and general outdoor adventures. The store’s inventory boasts a carefully curated selection of clothing, footwear, backpacks, tents, sleeping bags, and a variety of accessories – everything a serious outdoor participant could require. Notably, the store distinguishes itself by prioritizing durable, natural fiber materials, such as wool and cotton, over synthetic options, appealing to customers increasingly conscious of sustainability and comfort. This commitment is reflected in the extensive range of apparel featuring these materials, a feature frequently praised by customers.

Location and Accessibility

The physical location at 1820 6th Ave SE U in Decatur, Alabama, is easily accessible and strategically situated to serve the surrounding region. The store’s commitment to customer convenience is further demonstrated through its kerbside pickup, in-store pick-up, and delivery services. For those with mobility concerns, Wiley’s Trading Company has addressed accessibility needs with a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that everyone can enjoy the shopping experience. The relatively small size of the store also contributes to a quick visit, allowing customers to efficiently browse and find what they need.

Customer Service and Amenities

Beyond its product selection and logistical advantages, Wiley’s Trading Company excels in providing exceptional customer service. The company accepts a variety of payment methods, including cheques, credit cards, debit cards, and NFC mobile payments, catering to a wide range of customer preferences. The positive customer feedback, reflected in a robust 208 reviews on Google My Business with an average opinion of 4.8/5, speaks volumes about the company’s dedication to customer satisfaction. The store offers in-store shopping, fostering a personalized shopping experience, and provides on-site services to assist customers with product selection and fitting. Furthermore, same-day delivery options are available for customers seeking immediate access to their purchases.

Key Features and Benefits

• Small Business: Supporting a local, independently owned business.
• Convenient Location: Easily accessible in Decatur, Alabama.
• Wide Product Range: Catering to various outdoor activities.
• Sustainable Materials: Prioritizing natural fibers like wool and cotton.
• Excellent Customer Service: Reflected in high ratings and positive reviews.
• Accessibility Features: Ensuring inclusivity for all visitors.

Wiley’s Trading Company’s dedication to quality products, customer service, and accessibility positions it as a valuable resource for outdoor enthusiasts. The emphasis on natural materials and a commitment to local support resonate strongly with a growing segment of consumers. The ability to pick up orders kerbside and in-store adds significant convenience. The store’s responsiveness to customer needs, as evidenced by its positive online reviews and diverse payment options, further solidifies its standing as a reliable and customer-centric retailer. It's a place where outdoor adventurers can find exactly what they need, delivered with a friendly and helpful approach.

The company’s success is not merely attributed to its product offerings but also to its understanding of the community it serves. The choice to prioritize natural fibers over synthetic alternatives demonstrates a commitment to environmental responsibility, aligning with the values of many modern consumers. The readily available delivery service expands the company’s reach, bringing its selection to customers who may not be able to visit the physical store. The positive feedback consistently highlights the knowledgeable staff and the overall shopping experience, contributing to the company’s loyal customer base.

👍 Reviews of Wiley's Trading Company

Steffani B.

5/5

Today was our first time at Wiley’s and we will definitely be repeat customers! We are avid hikers and are so happy to find a local place to support. The quality of clothing and gear carried in the store is better than what’s offered at REI and at even better prices. I was especially impressed by the number of clothing items offered that are natural fibers and not polyester. There’s a great selection of gear too which! We can’t wait to go back!

Jamie G.

5/5

While the store, and it's targeted audience has changed a lot since I was a child, and it was Wiley's Outdoor Sports. They carry nice products, and brands. The problem I have is that the store is so crowded with product, that it isn't comfortable to navigate. There is little room to get around. While I am sure this isn't a problem for some people, it causes me to have issues, especially due to my claustrophobia. It's worth the visit if you are looking for the brands and products they offer, just be prepared if you have any social anxiety, or are claustrophobic. **Note: I am editing this review, and changing the star rating from a 3 to a 5, as I realize that the customer service, and offerings are well worth a 5 star review for the general customer base. So, while I admit that the selection of quality brands, and products, as well as the customer service all warrant a 5 star experience. The overcrowding can be overwhelming, and make it hard for some people to shop. I do thank the owners for such a quick reply, and concern for every customer experience. I remember visiting in the 80's, and while it has been about 6 years since I frequented the store, my review is not based on what they sell, just my personal anxieties. I also realize that personal anxieties shouldn't warrant a merchant getting anything less than what they deserve in a review. I do hope this clears up my original input.

Bamaguy84

5/5

Always a pleasure going to Wileys from anything yeti to northface and anything In between great people shop local!

Jennifer B.

5/5

they have a great selection of outdoor brands and products and also unique pieces that you don't find just anywhere. the absolute best customer service
I moved an hour away from Wiley's and I text the owner asking for certain things and she sent photos and held my stuff for me to get the next day. 5 star customer service and I'm well pleased with the prices as well. I'll never stop shopping there.

Clint P. (. A. R.

5/5

Great selection of outdoor clothing. Super friendly and helpful staff. So glad to have them in Decatur

Jasmine J.

5/5

Stumbled across this store for the first time to exchange a gift that someone got for me. I was immediately assisted by the cashier, who took me directly where the item I needed to exchange was. He was super nice and helpful. I was also able to find a beautiful sweater with the help of Shelly. Great quality products, and phenomenal customer service from both employees I interacted with. Will definitely be back.

Amanda M.

5/5

First time here since we moved to Decatur a few months ago! I will definitely be back. They have so much selection of the coolest outdoor brands. They have so many shoes/boots. They’ve got everything for the whole family plus your pets!! Please go here. They will not disappoint. It’s clean and the staff is very friendly. It is comparable to REI and Mountain Outfitters…and honestly probably better. Plus right now they are running killer sales

Chris C.

5/5

Have been shopping here for many years. After moving from Decatur, we still drive (at least once a month) from Madison to shop. Customer service is always excellent as well as the prices on EVERYTHING! Do yourself a favor, and support this small business; you won't be disappointed.